What’s inside?

Top 5 things we learned about MSPs in 2023, MSP Service Manager Cohort Livestreams, and The Beginner's Guide to Change Management for MSPs

Top 5 MSP Insights of 2023: A Year of Learning and Growth

2023 was a transformative year, and in this video, Kyle shares his top 5 takeaways from the MSP industry.

Join Kyle as he dives into lessons learned from managing MSPs, consulting in the field, and engaging with our vibrant community.

New opportunities to engage with us!
MSP Service Manager Cohort Livestreams

Join Kyle Christensen and Todd Kane, Founder of Evolved Management Consulting, in a groundbreaking series of free, public livestreams dedicated to the unsung heroes of MSPs: Service Managers. With a combined 35 years of MSP experience, Kyle and Todd are set to cover a wide range of topics aimed at fostering growth and success in the service management field.

These sessions are interactive and collaborative, designed to directly address your specific needs and challenges. Tune in, engage, and transform your service management journey!

Register by adding our first two sessions to your calendar today!

February 14, 2024, 12 PM ET

A special Valentine's episode 'We Love Service Managers AMA'! Fall for Metrics, People, Finance, Challenges & embrace the Gray Area. Break up with old Tech, IT management, and outdated mindsets. Join us for a love affair with service management that will redefine your heart's work.

Add the February 14th event to your calendar

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April 11, 2024, 2 PM ET

Unpack MSP vs. Professional Services, understand their unique economics, and master resource sharing. Discover why PM is crucial and who should take the lead on projects. A must-listen for mastering service strategy!

Add the April 11th event to your calendar

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The Beginner's Guide to Change Management for MSPs

Empath Co-founders Wes Spencer and Alex Farling delved into the critical realm of cybersecurity change management and navigating beyond outdated MSP processes. Watch the recording now!